Shipping policy

Shipping Coverage

Cinchy currently ships within the United States only. International shipping is not available at this time.

Order Processing

All Cinchy orders are processed and prepared for shipment within 2 business days after your order is confirmed.

Business days do not include weekends or public holidays. During this processing period, your order is carefully reviewed, packed, and prepared for shipment.

Estimated Delivery Time

Once your Cinchy order has shipped, standard delivery typically takes 7–12 business days within the United States.

The estimated total timeframe from placing your order to receiving your package is approximately 9–14 business days.

Delivery times are estimates and may vary depending on your location, carrier operations, holidays, weather conditions, or other circumstances outside our control.

Free Standard Shipping

Cinchy offers FREE standard shipping on all eligible orders within the United States.

No additional standard shipping fees will be added at checkout.

Shipping Carriers

Depending on your order and delivery destination, Cinchy packages may be shipped through USPS, UPS, FedEx, or other trusted shipping partners.

The carrier used may vary based on the most suitable shipping option for your order.

Tracking Information

Once your Cinchy order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for your tracking status to update after the package has been handed over to the carrier.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. Delivery issues caused by an incorrect or incomplete address provided by the customer may not qualify for replacement or refund.

Lost or Damaged Packages

If your Cinchy package arrives damaged or appears to have been lost in transit, please contact our customer support team as soon as possible.

We will review your case and, when appropriate, work with the shipping carrier to determine the best available solution.

Unexpected Shipping Delays

At Cinchy, we make every effort to ensure your order arrives within the estimated timeframe. However, occasional delays may occur due to severe weather, holidays, carrier disruptions, high shipping volumes, or other unforeseen circumstances.

Thank you for choosing Cinchy. We appreciate your patience and understanding.